Telephone Consultation (Healthcare Professional Fee): HSA Eligibility

What are telephone consultations with healthcare professionals?

For many patients and prospective patients of healthcare professionals, speaking with a physician on the phone can provide peace of mind in light of a medical issue or major injury. In the vast majority of cases, individuals who speak on the phone with their doctors will not be charged for this type of service, but if callers are reaching out to a specialist or another type of medical professional, this individual may charge a fee for his/her services over the phone (National Center for Biotechnology Information).

As long as this consultation is conducted with a medical professional and it relates to the prevention or treatment of a legitimate medical condition, this expense can be submitted to one's benefits administrator for full reimbursement through their consumer-directed healthcare accounts. To ensure that this fee is able to be reimbursed, those interested in telephone consultations with healthcare professionals should request a receipt or invoice so that this expense can be properly documented and reimbursed through their benefits. A telephone consultation on a vision or dental health issue would also be reimbursable with an LPFSA.