Patiently™ by HSA Store®: At-Home, Eligible Weight Loss Treatment

Key takeaways:

Patiently™ is a telehealth service built around HSA and FSA eligibility.
It currently offers weight loss treatment and hormone replacement therapy.
You can pay with your HSA card or pay out of pocket and reimburse yourself later. No insurance needed.

Telehealth has made it more convenient than ever to get medical care, including weight loss treatment. But insurance doesn’t always cover these services.

Patiently™, by FSA and HSA Store®, offers clinically guided telehealth treatment for weight loss and menopause symptoms that’s covered by your HSA pre-tax dollars. So you can get the care you need from the comfort of your home.

Here’s how it works and how to get started.

What is Patiently™?

Patiently™ is a telehealth service built around HSA and FSA eligibility. That means you can use your pre-tax funds to cover care.

It provides clinically guided, eligible treatments for weight loss and menopause symptoms tailored to your long-term health goals.

Patiently™ offers care in all 50 states, though specific services may vary based on licensure and applicable regulations.

What services does it offer?

Patiently™ currently offers HSA eligible weight loss treatment and hormone replacement therapy (HRT) for menopause support.

Weight loss treatment includes GLP-1 and GLP-1 + GIP medications and support from a healthcare provider. Medications that may be prescribed include:

Compounded semaglutide
Compounded tirzepatide
Brand-name medications such as Wegovy® injections and pills and Zepbound® Kwikpen®

HRT for menopause includes medications such as Bi-Est cream, estradiol tablets and cream, and more.

How does Patiently™ work?

Patiently™ helps you develop a personalized plan specific to your health goals. Here's how it works.

Answer a few quick questions about your symptoms, health history, and treatment goals.
Receive a tailored treatment plan, if medically appropriate, from a licensed Patiently™ provider after they review your health history and symptoms.
Complete payment with your HSA card at checkout or pay out of pocket and reimburse yourself from your HSA.
Get any prescribed medications shipped straight to your door.
Stay on track with your goals with unlimited provider messaging, dosage adjustments, flexible treatment plans, and guidance as you adjust to treatment.

How do the medications work?

GLP-1 medications such as semaglutide mimic the effects of glucagon-like peptide-1 (GLP-1), a hormone that helps regulate blood sugar and slow digestion. These medications reduce your appetite and help you feel fuller, longer. They help achieve steady, sustainable weight loss with guided dosing.

GLP-1 + GIP medications (tirzepatide) activate two hormone pathways: GLP-1 and GIP (glucose-dependent insulinotropic polypeptide). This dual action can lead to greater effects on appetite control, insulin response, and weight loss for some patients.

GLP-1 and GLP-1 + GIP medications are most effective when combined with healthy lifestyle changes.

HRT helps replace the hormones your body no longer creates on its own. The decline in natural estrogen production that occurs with age can lead to symptoms like hot flashes, night sweats, and brain fog.

HRT can be administered in a variety of ways that work best for your lifestyle and symptoms.

How can Patiently™ benefit me?

Weight loss from Patiently™ treatment differs from person to person. But clinical studies have shown that patients lose about 15% of their body weight over time when they combine treatment with healthy lifestyle changes.

What’s more, research shows that the GLP-1 medications offered through Patiently™ can also improve outcomes in people with heart, kidney, liver, arthritic, and sleep apnea disorders.

HRT can relieve symptoms of menopause, allowing women to feel like themselves again.

In addition, telehealth services such as Patiently™ eliminate waiting rooms and pharmacy visits. Medications are delivered to your door, and you get unlimited provider messaging for follow-up and ongoing support.

Is Patiently™ right for me?

If you’re interested in HSA eligible weight loss treatment and HRT support for menopause, then Patiently™ might be able to help you.

A provider will review your information (such as your medical history, current health status, and BMI) and decide if treatment is appropriate for you.

In summary

Patiently™ offers professionally guided, HSA eligible weight loss treatment and menopause support from the comfort of your home.

If you’re ready to begin exploring your treatment options, take our intake questionnaire.

HSA Store® also offers ways to track your weight loss progress and get further support for menopause.

FAQs

Does an HSA cover weight loss medication?

Yes, weight loss medications such as semaglutide (Wegovy) and tirzepatide (Zepbound) are an HSA eligible expense because they are prescribed by a medical provider to treat a medical condition.

But you will need a Letter of Medical Necessity (LMN) for a non-prescription weight loss program.

Can I use an HSA or FSA for online HRT?

Yes, you can use an HSA or FSA for online hormone replacement therapy if you have a prescription from a medical provider.

Can you use an HSA for telehealth?

Yes, telehealth services are HSA eligible if they’re used to diagnose, treat, mitigate, or prevent a disease.

Do I need insurance to use Patiently™?

No, you don’t need health insurance to use Patiently™. You can pay with your HSA card at checkout or pay out of pocket and reimburse yourself from your HSA later.