HSA Eligible 100% Money Back Guarantee Policy
At HSAstore.com we guarantee that every product we carry is HSA-eligible. If you purchased a product on our website and your tax preparer or the IRS disqualifies the expense, contact us at info@hsastore.com and one of our HSA experts will assist you. Please include the following information with your email:
- Your order number
- The item(s) SKU number
- The name of your HSA provider
We will provide you with substantiation for any product(s) in question. If the IRS still disqualifies your claim after substantiation has been provided, we will give you a full refund on that specific product.
Keep in mind that products marked with a PURPLE checkmark icon are always 100% HSA eligible, while products marked with a BLUE “Rx” icon require a prescription from your doctor in order to be eligible. If you purchased a BLUE “Rx” product and fail to provide your tax preparer or the IRS with a prescription dated before the time of your order, we will not guarantee HSA eligibility. If this is the case, and you would like a refund, you may return the product via our normal return process.